Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional conditions that may apply to a specific booking or enquiry. If you do not agree, you should not use the website or submit a request through it.

Reference overview

The following sections provide the primary opening clauses and direct reference points for this document.

Section 01

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional conditions that may apply to a specific booking or enquiry. If you do not agree, you should not use the website or submit a request through it.

Section 02

Scope of Services

City Story provides local guided tours and experiences, including nature walks and local day excursions, subject to route suitability, weather, access conditions, and confirmation of the meeting and return plan. We do not guarantee access to third-party locations, trails, or venues, and any route may be adjusted where necessary for safety or operational reasons.

03
Operational clause

Bookings and Payment

Booking requests may be made by website request, email, or phone, and any booking is subject to confirmation and payment terms communicated for the relevant experience. Where a deposit or other payment is requested, the applicable amount and method will be stated before confirmation, and no transport is included unless expressly agreed in writing.

Supporting document EU Commission
04
Operational clause

Commercial Conditions

Any commercial conditions, including group size, timing, route suitability, and the scope of the agreed experience, may vary by excursion and by guest requirements. City Story may decline or modify a booking request where the route, weather, fitness level, or access conditions make the requested arrangement unsuitable.

Supporting document WIPO

All website content, including text, images, layout, and other materials, is owned by or licensed to City Story and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or use such materials without prior written permission, except as permitted by law.

05

Intellectual Property

All website content, including text, images, layout, and other materials, is owned by or licensed to City Story and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or use such materials without prior written permission, except as permitted by law.

06

Liability

To the extent permitted by law, City Story is not liable for indirect or consequential loss, and does not accept responsibility for changes caused by weather, closures, access restrictions, or third-party decisions. Participation in outdoor activities involves personal responsibility, and guests remain responsible for following guidance and assessing their own suitability for the route.

Reference EU Consumer Rights